Privacy Policy
Last updated: 26 June 2025
1. Who we are & how to contact us
812 Events (“we”, “us”, “our”) operates the website https://www.812events.co.uk.
For any privacy-related questions or requests, please contact us at: hello@812events.co.uk
2. What personal data we collect
- Directly from you: name, email address, phone number, and any other details you provide through contact forms, bookings, or emails.
- Automatically: IP address, browser type, device data, and pages visited—collected via cookies and analytics tools.
3. How we use your data
- To manage event bookings and ticketing services.
- To respond to enquiries and provide customer support.
- To send event-related updates and marketing communications (if you’ve opted in).
- To monitor and improve website performance and user experience.
- To comply with legal obligations and prevent fraudulent activity.
4. Sharing your data with third parties
We may share your data with trusted service providers such as payment processors, ticketing platforms, email systems, and analytics providers. We do not sell your data. Data is disclosed only as required by law or to protect our legal rights.
5. Cookies and tracking
We use cookies to improve website functionality, personalize content, and analyze traffic. You may accept or decline cookies when visiting our site. You can also manage your cookie settings in your browser.
6. Data storage & transfers
Your data is securely stored in the UK or the European Economic Area (EEA). If data is transferred outside these regions, we ensure appropriate legal safeguards are in place.
7. Data retention period
We retain your data only for as long as necessary to fulfill our services and legal obligations. Booking and transaction data may be stored for up to 7 years. Analytics data is typically retained for up to 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain types of processing
- Request data portability
- Withdraw consent for marketing at any time
To exercise any of these rights, please email hello@812events.co.uk.
9. Children
We do not knowingly collect data from individuals under 13. If you believe a child has submitted personal data to us, please contact us immediately so we can take appropriate action.
10. Updates to this policy
This Privacy Policy may be updated periodically to reflect changes in law, technology, or our services. Updates will be posted on this page with a new “Last updated” date.
11. Complaints
If you are dissatisfied with how we handle your data, you may file a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.